The support your employer must give you

If you have Specified Skilled Worker (i) (特定技能1号), your employer must support your work and daily life. Many employers ask a registered support organization (登録支援機関) to do this for them. Either way, you should receive the 10 kinds of support below.

The 10 kinds of support

1. 1
   Guidance before you start (事前ガイダンス)Your working conditions and life in Japan, before your contract is signed.
2. 2
   Pick-up and drop-off at the airport (出入国する際の送迎)When you first arrive and when you finally leave Japan. Not for temporary trips home.
3. 3
   Housing and contracts for daily life (住居確保・生活に必要な契約支援)Finding a home, and contracts such as a bank account and a mobile phone.
4. 4
   Life orientation (生活オリエンテーション)Rules of daily life in Japan, procedures you must do, hospitals in your language, disasters and emergencies.
5. 5
   Going with you to public offices (公的手続等への同行)For example, registering your address, tax and social insurance.
6. 6
   Chances to learn Japanese (日本語学習の機会の提供)Information about Japanese classes and learning materials.
7. 7
   Consultations and complaints (相談・苦情への対応)About your work and your life, in your language.
8. 8
   Meeting Japanese people (日本人との交流促進)Information about local events and activities.
9. 9
   Help finding a new job (転職支援)If your employer ends your contract for its own reasons.
10. 10
    Regular interviews and reports to the authorities (定期的な面談・行政機関への通報)At least once every 3 months. Problems such as labor law violations are reported to the authorities.

In a language you understand

The guidance before you start, the life orientation, consultations and the regular interviews must be given in a language you can fully understand.

Regular interviews

• At least once every 3 months.
• With you, and separately with your supervisor.
• They can be online, by video call, if you agree. The guidelines recommend meeting in person at least once a year.

You must not pay for the support

The cost of the support, including the fee paid to a support organization, must not be charged to you, directly or indirectly. Your employer must explain this in the guidance before you start.

Find your support organization

All registered support organizations are listed by the Immigration Services Agency: list of registered support organizations.