Where to get help

Questions about your visa

Immigration Services Agency information center (外国人在留総合インフォメーションセンター)

• Phone: 0570-013904 (from IP phones and abroad: 03-5796-7112)
• Hours: 8:30 to 17:15, Monday to Friday, except holidays and December 29 to January 3
• Languages: Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Nepali, Thai, Myanmar, Sinhala
• It is hard to get through on the first working day after a holiday and from 11:00 to 12:00.

Visiting in person in Tokyo

Foreign Residents Support Center (FRESC) (外国人在留支援センター), Yotsuya Tower 13F, 1-6-1 Yotsuya, Shinjuku-ku, Tokyo. Phone: 0570-011000.

The official website for Specified Skilled Workers

Specified Skilled Worker official website explains the visa in 13 languages.